1. Introduction

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit and purchase products from our pet crystal necklace official website. This policy applies to all users, visitors, and customers of this site. By browsing our website and placing an order, you fully agree to the data processing rules stated in this Privacy Policy.

2. Information We Collect

We only collect necessary information for order processing, delivery and after-sales service:

• Personal identification & shipping information: name, shipping address, postal code, contact phone number and email address.
• Order data: purchased products, order amount, order history and after-sales records.
• Website technical data: device type, browser information, IP address and browsing behavior for website optimization and risk prevention.

3. How We Use Your Information

All collected information is only used for legitimate business purposes and will never be sold for commercial marketing:

• Process your orders, complete DDP tax-included customs declaration and international delivery;
• Verify order authenticity and prevent fraudulent transactions;
• Respond to your customer service inquiries, after-sales applications and problem solving;
• Optimize website display, product presentation and user shopping experience;
• Comply with applicable laws, customs supervision and platform compliance requirements.

4. Payment & Security Protection

We adopt advanced encrypted checkout system. All payment transactions are processed by secure third-party payment channels. We do not collect or store your credit card, debit card or any sensitive payment information on our server. Your payment data is fully protected by encryption technology.

5. Data Sharing & Third Parties

We will not disclose, sell, rent or transfer your personal information to any unauthorized third parties, except for the following necessary scenarios:

• Authorized logistics and customs service providers to complete international shipping and DDP customs clearance;
• Third-party payment platforms for order payment processing;
• Required by national laws, regulations or official legal procedures;
• To protect our legitimate rights and interests under fraud prevention and risk control needs.

6. Data Storage & Retention

We retain your order and personal data only for the period necessary to complete transaction services, after-sales support and legal compliance. After the valid period, we will securely delete or anonymize your personal information. We adopt technical and management measures to prevent data leakage, loss, misuse and unauthorized access.

7. User Rights

You have the right to inquire, check and request correction or deletion of your personal data stored by us. If you need to exercise your privacy rights, please contact our customer service via official email.

8. Cookie Policy

Our website may use Cookies to record browsing preferences, optimize page loading and improve shopping experience. You have full control over Cookie settings and can disable or delete Cookies at any time through your browser settings. Disabling Cookies will not affect basic order submission and purchasing functions on our website. Common browser operation paths are as follows: 1. Google Chrome: Settings - Privacy and security - Cookies and other site data 2. Safari: Settings - Privacy - Block All Cookies 3. Firefox: Settings - Privacy & Security - Cookies and Site Data 4. Edge: Settings - Cookies and site permissions - Manage and delete site cookies

9. Policy Update & Revision

We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal requirements. The revised policy will be published on the website and take effect immediately. Your continued use of the website constitutes acceptance of the updated terms.

10. Contact Information

For any privacy-related questions, please contact us via official email: lesley10.13l@gmail.com

Last Updated Date: 2026-05-27